Frequently Asked Questions
What is the delivery time for my order?
We aim to deliver your order within 5–9 business days, depending on your location and the product. All items are carefully packed and shipped. You'll receive a tracking link as soon as your package is on its way.
Can I return my order?
Absolutely. You have 14 days to return your product. We ask that items be returned unused, in their original packaging. Simply email us at support@variqo.com and we’ll guide you through the return process step by step.
What makes Variqo different from regular pet stores?
Variqo combines comfort for your pet with timeless aesthetics for your home. Our products are thoughtfully designed to elevate your interior while meeting the everyday needs of your furry companion. Form and function, beautifully aligned.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, and Klarna (pay later). All payments are processed through secure, encrypted gateways to protect your privacy.
What if my order arrives damaged?
That shouldn’t happen – and we’ll make it right. Please contact us within 48 hours of delivery at home@variqo.com with photos of the product and packaging. We’ll take care of the rest and ensure a suitable solution.
How do I know if the product fits my home interior?
Our collections are curated with modern interiors in mind – minimalist, Japandi, and Scandinavian styles in particular. We recommend browsing product photos and testimonials for real-life home inspiration. Still unsure? Feel free to email us a photo of your space, and we’re happy to offer advice.
Do you offer free shipping or promotions?
Yes – we occasionally offer exclusive discounts to our subscribers. Be sure to sign up for our newsletter and receive 15% off your first order.