Return & Refund Policy

Hassle-Free 30-Day Returns

At Variqo, we stand by the quality and elegance of our pet essentials. If your item doesn’t meet expectations, we offer a smooth and respectful return process — because your experience matters.

Return Policy Overview

Return Window: 30 days from the day your item is delivered
Item Condition: Unused, in original condition and packaging
Hygiene Standard: Free of pet hair, odors, or signs of use
Supportive Process: Our team is here to guide you every step

Return Costs

If it’s our fault (defective, damaged or incorrect items):

We cover 100% of the return shipping costs
Fast & friendly service guaranteed

If you changed your mind (customer remorse):

Return shipping costs are the customer’s responsibility
Original shipping costs are non-refundable

How to Return

Contact Us: Email home@variqo.com with your order number and reason
Repack: Place the item in its original packaging with all accessories
Ship: Follow the return instructions you receive from our team

Refund Processing

Inspection & Approval: Once we receive and inspect the return, we’ll notify you
Timeline: Approved refunds are processed within 5–7 business days to your original payment method